New Lead. Message Sent. Qualified. Booking Confirmed. Client Won. Pipeline values shown are illustrative.
Speed to lead
New enquiry. Waiting. Response sent.
Follow-up engine
Immediately. +10 min. +2 hours. +1 day. +3 days. Reply received. Replied. Booked. Won. Opted out. Human takeover.
Qualification
Service area. Budget. Timing. Requirements. Qualified. Review. Not a fit.
Booking & handover
Qualified lead. Booking. Human handover. Booking confirmed. Needs attention. Calendly. Google Calendar.
Lead reactivation
No reply. Not booked. Older enquiry. Opted out. Already booked. Active conversation. Reply forwarded.
Control & visibility
Lead list. Conversation. Qualification. Booking. Needs attention. Integration health. Funnel / status.
Integrations
Connect the tools
you already use.
Your lead source, your messaging and your calendar stay where they are. ClientTurn sits between them.
Lead source
- Meta Lead AdsFacebook & Instagram lead forms
Conversation
- SMSEvery plan
- WhatsAppGrowth and above
Booking
- Google CalendarBooked straight into your diary
- CalendlyOr your existing booking link
Industries
Same system.
Different final action.
The follow-up, the questions and the stop conditions work identically across trades — you change the wording and where a qualified lead ends up.
Eleven trades run on the same engine. Only the questions and the final action change.
Roofing
Example enquiry: Roof replacement
Book free surveyWindows & Doors
Example enquiry: Full house of windows
Book quotation visitDriveways
Example enquiry: Block paving driveway
Book measure-upLandscaping
Example enquiry: Garden redesign
Book site visitKitchens
Example enquiry: New fitted kitchen
Book design appointmentBathrooms
Example enquiry: Full bathroom refit
Book consultation
Builders
Example enquiry: Single-storey extension
Book site surveyPlumbing
Example enquiry: Boiler replacement
Book engineer visitElectrical
Example enquiry: Full rewire
Book electrician visitCleaning
Example enquiry: Weekly domestic clean
Book first cleanRemovals
Example enquiry: Three-bed house move
Book moving survey
Pricing
Priced against the jobs it books, not the seats you fill.
Every plan starts with a 14-day free trial. No card required, cancel any time.
Starter
For a single owner replying to every lead themselves.
£99/ month
Billed monthly, excluding VAT
- 100 new leads per month
- 250 included outbound UK SMS segments
- 1 user
- Meta Lead Ads
- AI conversation handling
- New-lead follow-up + qualification
- Booking / handover
- Basic dashboard
- Limited reactivation
Growth
For businesses running Meta ads consistently.
£199/ month
Billed monthly, excluding VAT
- 400 new leads per month
- 800 included outbound UK SMS segments
- 3 users
- SMS + WhatsApp
- AI conversation handling
- Reactivation up to 500 selected contacts
- Multiple services
- Full source reporting
- Custom sequence timings
Pro
For a sales team handling high lead volume.
£399/ month
Billed monthly, excluding VAT
- 1,000 new leads per month
- 1,800 included outbound UK SMS segments
- 10 users
- SMS + WhatsApp
- 2,500 reactivation contacts
- Advanced handover / routing
- Full reporting
- Priority support
Enterprise
For multi-branch operations with custom requirements.
Custom
Priced against your lead volume and branches.
- Custom lead, user and messaging limits
- Dedicated support contact
- Data processing agreement
- Onboarding assistance
- Everything in Pro
Prices in GBP and exclude VAT. Message costs from your SMS or WhatsApp provider are billed separately by that provider.
FAQ
The questions we get asked first.
Everything below describes how the product actually behaves today.
No. Keep your campaigns, creatives and lead forms exactly as they are. You connect the Facebook account that owns them, choose which pages and forms ClientTurn should watch, and everything else stays untouched.
Yes. ClientTurn is not trying to replace your CRM — it handles the gap between the lead form and the booked appointment. Qualified leads and their full conversation can be exported, and you can keep working the way you already do once a job is booked.
In most cases, yes. You can send from a number you already control through a supported messaging provider, or use a new dedicated number. Which options are available depends on your provider and on UK numbering rules, so we confirm this during setup.
Yes, on the Growth plan and above. WhatsApp requires an approved business sender and approved message templates for the first contact, which is part of setup. SMS is available on every plan.
The follow-up sequence stops immediately and the conversation moves into qualification. Their answers are recorded against the lead, and anything the rules cannot match confidently is flagged for a person rather than guessed at.
You configure the questions — service, postcode, timing, ownership, budget, whatever matters to you — and the rules that decide what a good answer looks like. The questions are asked in order and the rules make the decision every time. It is deterministic, so the same answers always produce the same outcome.
Yes, and it is enforced. Every outbound message carries an opt-out instruction, opt-out replies are honoured immediately, and the opt-out is re-checked right before every send — including reactivation campaigns. Quiet hours and per-contact attempt limits apply as well.
Yes, on the Growth plan and above. You can import or select past enquiries, filter out opt-outs and closed work, and run them through the same follow-up and qualification as new leads. You are responsible for having a lawful basis to contact them.
No. It removes the delay and the admin so your team spends its time on people who are actually ready to talk. ClientTurn never quotes, never promises availability and never commits you to anything — anything outside the configured questions goes to a human.
Yes. Self-serve plans are cancelled from your billing settings and run to the end of the period you have paid for. There is no cancellation fee and no minimum term.
Yes — 14 days, no card required. You can connect Meta, configure your messages and questions and see the whole flow run before you pay anything.
Your next chapter starts here
Turn more enquiries
into clients.
Connect your lead source, configure your follow-up and start moving enquiries toward booking.
