Reactivation
Re-engage past enquiries and old customers.
- Reactivation overviewWin back old leads with a one-off campaign by SMS, WhatsApp or email, from your existing leads or an imported list, with an optional follow-up and every safety check re-run before each messageReactivation
- Re-engagement check-ins, no-shows and win-backHow ClientTurn gets back in touch when a lead asked you to, when someone misses a meeting, and after a lost deal, and the limits that stop any lead being contacted too oftenReactivation
- Reactivating existing leadsPick old leads already in ClientTurn with filters such as age, status, service, source and no reply, check the estimate, and launch a campaign to themReactivation
- Reactivating a CSV listUpload a list of past contacts as a CSV, map the columns, fix invalid rows, and understand why imported contacts are treated more cautiously than people who contacted youReactivation
- SMS reactivationSend a reactivation campaign by text, with how segments are counted and charged, the automatic opt-out line, quiet hours, daily limits and what happens when your SMS allowance runs outReactivation
- WhatsApp templates for reactivationWhy WhatsApp reactivation needs a template approved by Meta, how templates are synced into ClientTurn, and how to choose one and fill its variables for a campaignReactivation
- Who reactivation will not contactThe people a reactivation campaign always leaves out, why, and the further checks every message passes at the moment it is sentReactivation