Compliance
Consent, opt-outs, suppression and data rights.
- Compliance overviewHow ClientTurn applies UK GDPR and PECR to every message, what it checks at the moment of sending, and what you need to set upCompliance
- Consent and WhatsApp opt-inWhich relationships allow you to message someone, why consent needs evidence, which channels can be used cold, and why a phone number is not a WhatsApp opt-inCompliance
- Corporate and individual subscribers (sole traders, partnerships, LLPs)Why a limited company can be cold-emailed but a sole trader cannot, how ClientTurn works out which one a contact is, and what happens when it is not sureCompliance
- LinkedIn and social messagesWhy social DMs follow the email marketing rules, why an accepted connection only gets a conversation opener, and why ClientTurn never automates LinkedInCompliance
- LinkedIn, Instagram, Messenger and TikTok conversationsWhich social channels ClientTurn answers automatically and which it only assists with, how a LinkedIn reply or InMail becomes a conversation, and who sends each messageCompliance
- Data rights: archive, suppress, anonymise, erase and exportWhat each data-rights action on a lead does and keeps, who can use it, how to log and track privacy requests, and how automatic retention worksCompliance
- Suppression, STOP and unsubscribeHow opt-outs reach the do-not-contact list, why STOP on SMS or WhatsApp is per channel while other opt-outs cover everything, how START works, and why suppressions cannot be removed in SettingsCompliance
- Telling people where you got their details (Article 14)Why every first cold contact carries a one-line source disclosure, how ClientTurn builds it from what it recorded, and why a send is held when it cannotCompliance