Billing
Plans, subscriptions, usage and top-up credit.
- Plans and what each includesStarter, Growth, Pro and Enterprise side by side, including leads, users, SMS, WhatsApp, AI credits, reactivation and Find Leads allowancesBilling
- Your free trialHow the 14-day trial works, why a card and the terms are needed to start it, the trial's limits, and what happens when it endsBilling
- Usage and limitsWhere to see your use against every limit this period and today, what happens when you reach each one, how daily sending limits work, and why nothing is charged past an allowanceBilling
- Top-up credits for AI, SMS and WhatsAppBuy AI credit packs, SMS credit bundles and WhatsApp token packs mid-month, how they are used, and why they never expireBilling
- What happens if a payment failsThree days of full access, then sending and AI pause while the charge is retried daily for up to 30 days, with nothing deletedBilling
- Changing your planUpgrade straight away with prorated billing, downgrade at the end of the period, manage everything else in the Stripe billing portal, and what changes when you doBilling
